Last Updated: Dec 30, 2025
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly. Cookies also help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email or SMS. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.
We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email, SMS, and/or direct mail. You have the right to opt-out of this activity. To opt-out, please click here.
We may collect personal information about you from third-party sources, including Data Brokers, Other consumers (e.g., referrals), and Retail Partners.
The categories of information we may collect include:
Data Brokers
Other consumers (e.g., referrals)
Retail Partners
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.
| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data | We delete or anonymize data concerning your use of our website within 10 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases | We keep customer feedback and correspondence with our customer service for up to 10 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Age, Sex, gender, or gender identity, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Physical characteristics or descriptions, Photos, Video recordings, Age, Sex, gender, or gender identity | We retain review, survey, and feedback data for up to 10 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
| Data we collect for security purposes, including Email address, Postal address, Online Identifiers, Credit or debit card number | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
We process personal information for the following business and commercial purposes:
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website.
We also use trusted third party partners to better understand and identify our website visitors. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity by visiting Your Privacy Choices.
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, Data Brokers, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, and Website Operations Tools | Ad Networks, Commerce Software Tools, Data Analytics Providers, Data Brokers, Data Cooperative, Payment Processors, Sales & Marketing Tools, and Shipping Services |
| Internet Activity | Ad Networks, Business Operations Tool, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, Sales & Marketing Contractors, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Data Analytics Providers, Data Brokers, and Data Cooperative |
| Commercial Information | Ad Networks, Business Operations Tool, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, Data Brokers, IT Infrastructure Services, Sales & Marketing Contractors, Sales & Marketing Tools, and Website Operations Tools | Ad Networks, Commerce Software Tools, Data Brokers, Data Cooperative, Payment Processors, and Sales & Marketing Tools |
| Financial Information | Ad Networks, Business Operations Tool, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, Data Brokers, IT Infrastructure Services, Sales & Marketing Tools, and Website Operations Tools | Commerce Software Tools, Data Brokers, Payment Processors, and Sales & Marketing Tools |
| Location Information | Ad Networks, Business Operations Tool, Commerce Software Tools, Data Analytics Providers, Sales & Marketing Tools, and Website Operations Tools | Ad Networks, Commerce Software Tools, Data Analytics Providers, and Data Cooperative |
| Physical and Audio Data | Sales & Marketing Tools | None |
| Protected Classifications and Other Personal Characteristics | Sales & Marketing Tools | None |
| Inferences from Other Data | Data Brokers and Sales & Marketing Tools | Ad Networks |
Our online store is hosted by Shopify, and Shopify collects and processes personal data about store customers for purposes including but not limited to: providing product and store customization, analytics, and advertising services. Information submitted by customers will be shared with Shopify as well as third parties that may be located in other countries. To learn more about Shopify’s data practices, please review their privacy policy.
Depending on your jurisdiction, you may opt out or object to Shopify’s processing of your data for certain use cases on their Privacy Controls page.
Last updated: Dec. 17, 2025
The Toad&Co mobile message service (the "Service") is operated by Toad&Co (“Toad&Co”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Toad&Co’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Toad&Co through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Toad&Co. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to 84335 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Toad&Co mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to 84335 or email moc.ocdnadaot@ofni.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.