Our Privacy Policy
Last Updated: Sep 26, 2024
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Location Information, including general location data
- Physical and Audio Data, including physical characteristics or descriptions, video recordings, and photos
- Protected Classifications and Other Personal Characteristics, including age
- Inferences from Other Data, including inferences created from other personal information collected
Browser Cookies and Third Parties
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.
We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. To opt-out, please click here.
Information from other sources
We may collect personal information about you from third-party sources, including Data Brokers, Other consumers (e.g., referrals), and Retail Partners.
The categories of information we may collect include:
Data Brokers
- Personal Identifiers, including Name and Postal address
- Commercial Information, including Purchases
Other consumers (e.g., referrals)
- Personal Identifiers, including Name and Email address
Retail Partners
- Personal Identifiers, including Name, Email address, Postal address, and Telephone number
- Commercial Information, including Purchases
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.
| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity | We delete or anonymize data concerning your use of our website within 10 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases | We keep customer feedback and correspondence with our customer service for up to 10 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Age, Sex, gender, or gender identity, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Physical characteristics or descriptions, Photos, Video recordings, Age, Sex, gender, or gender identity | We retain review, survey, and feedback data for up to 10 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
| Data we collect for security purposes, including Email address, Postal address, Online Identifiers, Credit or debit card number | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Checking Job Applicant and Employee Backgrounds
- Conducting Surveys
- Creating Customer Profiles
- Data Storage
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Organizing & Managing Data
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website.
We also use trusted third party partners to better understand and identify our website visitors. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity by visiting Your Privacy Choices.
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, Governance, Risk & Compliance Software, IT Contractors, IT Infrastructure Services, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, and Website Operations Tool | Ad Networks, Business Operations Tool, Co-Marketing Partner, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Data Brokers, Data Cooperative, Payment Processors, Sales & Marketing Tools, and Shipping Services |
| Internet Activity | Ad Networks, Business Operations Tool, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, IT Contractors, Sales & Marketing Contractors, and Sales & Marketing Tools | Ad Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Data Brokers, Data Cooperative, and Sales & Marketing Tools |
| Commercial Information | Ad Networks, Business Operations Tool, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, IT Contractors, IT Infrastructure Services, Sales & Marketing Contractors, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Brokers, Data Cooperative, Payment Processors, and Sales & Marketing Tools |
| Financial Information | Business Operations Tool, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, IT Contractors, IT Infrastructure Services, Sales & Marketing Contractors, Sales & Marketing Tools, and Website Operations Tool | Business Operations Tool, Commerce Software Tools, Data Brokers, Payment Processors, and Sales & Marketing Tools |
| Location Information | Business Operations Tool, Commerce Software Tools, Data Analytics Providers, Sales & Marketing Contractors, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Data Brokers, and Data Cooperative |
| Physical and Audio Data | Sales & Marketing Tools | None |
| Protected Classifications and Other Personal Characteristics | IT Contractors, Sales & Marketing Contractors, and Sales & Marketing Tools | None |
| Inferences from Other Data | IT Contractors, Sales & Marketing Contractors, and Sales & Marketing Tools | Business Operations Tool and Sales & Marketing Tools |
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